ITs install and maintain multi-platform networking computer environments, a variety of data networks, and a diverse set of telecommunications infrastructures. ITs schedule information gathering for content in a multiple system environment. ITs are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs also investigate, troubleshoot, and resolve end-user problems. ITs conduct ongoing assessments of short and long-term hardware and software needs for companies, developing, testing, and implementing new and revised programs.
Information Systems Technicians cooperate with other staff to inventory, maintain and manage computer and communication systems. ITs provide communication links and connectivity to the department in an organization, serving to equipment modification and installation tasks.
Traits & Talents
The IT and networking technician is a responsible person capable of organizing, planning and making decisions. They are a dynamic person, good with human relationships, like to solve problems, and have a facility to work by pre-established procedures sometimes under stress.
The qualities that employers look for in an IT and networking technician are: Curiosity, enjoys teamwork, good with customer relations, autonomy, able to adapt and learn, resourceful, good with communications, able to analyze problems, good diplomat, flexible and has good team spirit.
The IT and Networking technician works full time e.g. 40 hours per week. It's possible to work overtime and benefit from flexible working hours. The job will often require travel to sites in the field.
local area networks : computer network covering a local area, like a home, office or small group of buildings such as a college.
wide area networks : computer network covering a wide geographical area, involving a vast array of computers.
minicomputer systems : multi-user computers which make up the middle range of the computing spectrum, usually single-user systems (such as personal computers).
macrocomputer systems : Usually large multi-user systems (such as mainframe computers) for bulk data processing such as censuses, industry/consumer statistics, ERP, and bank transaction processing.
associated peripheral devices
Additionally, ITs can conduct training and provide technical support to end-users, providing this for a departments (sometimes across multiple organizations).